Job Description
• To arrange for seamless implementation of sales plan activities, including sales events/trade shows and promotions for all regional Dealers and MTNI Connects
• To assist Dealers and MTNI Connects in all levels of technical support including account planning, systems access, and payment troubleshooting
• To collect, analyze, track and address any probable issues (such as technical and non-technical complaints, claims and frauds) reported by regional Dealers and MTNI Connects on the spot where applicable and escalate outstanding ones for follow-up
• To conduct visits to Dealers and MTNI Connects on a weekly and monthly basis to get latest update on conditions, including stock availability, merchandising items, and sales performance status
• To arrange for training of new Dealers and MTNI Connects regarding systems, products and various services
• To support regional Dealers and MTNI Connects with their sales targets
• To gather on the field market data on competitors such as pricing, service offerings, etc. and providing feedback to regional management
• To balance the sales points within the region for increasing the sales points availability
• To track regional registrations and activations (iSim, TDD, FDD, Swap, MNP) on a daily/weekly basis
• To ensure that all dealers’ registrations are done correctly and documents are sent to Customer Relations for documentation
• To maintain Document Management Systems and that Dealers databases are regularly updated
• To report geographical position of all points of sales regularly in the regions based on GPS coordinates
• To specify top dealers and introduce them to the management
• To prepare daily, weekly and monthly report on ongoing regional sales performance