Job Description
This position is responsible for desktop support for all company users including troubleshooting and resolving issues with PC and Mac workstations, laptops and mobile devices.
• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
• Design and deploy networks and applications.
• Setup, management, and maintenance of network devices (switches, access points, routers).
• support LAN, WAN, segments, and intranet systems.
• Maintain network and systems security.
• Identify user and company needs and make recommendations and implement future upgrades and enhancements.
• Administration of network servers such as file server, application, and database servers, and firewall.
• Administration and maintenance of backup systems.
• Responsible for administering routing, switching, and fire-walling for a network based on Cisco&, etc.
• Do daily operations to resolve requests.