Customer Care Specialist

VisioCare Tehran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

• Respond to customer queries in a timely and accurate way via phone and computer panel
• Analyze and report product malfunctions
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints and reach out to provide assistance
• Follow up with customers to ensure their queries are responded
• Gather customer feedback and share with our Sales and Marketing teams
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Gender: Male & Female • At least 2 years of related experience • At least Bachelor of Science • Great Communication Skills is expected • The great candidate is Hard-Working, Resilient & Team Player

Employment Type