IT Help Desk

Iran Ofogh Industrial Development Co. Dehloran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

Administration of Active Directory, DNS, DHCP.
Administration IT relevant requests.
Troubleshooting Windows-based Servers issues.
Troubleshooting Client’s software/hardware/network problem.
Manage and Troubleshooting Accounts in AD, Exchange Server and Skype for Business.

Requirements

Required Academic Education / Relevant Work Experience: *Bachelor’s degree in computer science or a related field. *2 to 3 years of experience in Service Desk Support, Tier 1 and Tier 2 Support Area support. Required Skills: *Have Experience about Windows Servers. *Have Experience about Active Directory, DNS, DHCP, and practical services in Windows Server-Side. *Have Experience about Antivirus, Antispam and Antimalware. *Have basic knowledge about network in LAN and WAN. *Familiarity with Server Virtualization (VMware vSphere). *Familiar with Application Support. *Have Experience about Windows 7 & 10 and Support Client. *Familiarity with the Ticketing System and manage requests and issues. *Familiarity with system and network monitoring system. *Familiarity with ITIL best practices. *Good English Communication.

Employment Type