IT Service Desk

Vista Samaneh Asa Tehran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

-Preparing users required reports with TSQL
-Align with various IT teams to develop the strategy for service operations
-Cooperate with all service management members, technical supports, team leaders and cooperating with them to address issues
-Gather information from repetitive problems to identify trends/gaps and build solutions
-Deliver IT Services Management (ITSM) solutions based on ITIL best

Requirements

-Good knowledge about T-SQL and SQL Server tools -Ability to write functions and procedures on SQL Server Issue tracking skills -Ability to analyze and solve problems -Writing Several Reports with T-SQL -Good communication skill -Troubleshooting skill set -Familiar with ITIL -Familiarity with Network infrastructure

Employment Type