Key Account Manager

Lyan Capital Management Group Tehran

Posted 5 years ago

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Job Description

DrDr is an innovative, online, and digital healthcare platform that provides smart and simple solutions for both patients and healthcare professionals and offers a complete range of services for both patients and practitioners is a member of the Lyan Capital Management family.
For Practitioners: DrDr offers a scheduling and management system, helps them to improve their quality of life at work and offers a new experience to their patients.
For Patients: DrDr offers patients more transparent access to healthcare and a full range of online services to manage their health via the website and the app: from finding nearby healthcare professionals to 24/7 online appointment booking and management, and phone consultation.

We are looking for a highly-creative Key Account Manager to lead our key customers. In this position, you will be responsible for all aspects of our key accounts operations. Your central goal is to help grow the number of clients while also increasing the satisfaction of our current customers.

Key responsibilities:

• Respond to customer inquiries via phone and e-mail, assist potential customers during their evaluation process, create quotes and new customer accounts, co-ordinate with channel partners, and close sales
• Establish, develop, and grow new business relationships with influential contacts within Key Accounts.
• Keep Dr Dr management informed by maintaining accurate customer and pipeline records within the Customer system
• Submit accurate and timely activity reports as required
• Conduct product demonstrations via Dr Dr platform to potential customer’s audiences that are both technical and non-technical
• Provide management with information regarding local market opportunity and identifying new business opportunities and channel partnerships

Requirements

Requirements and qualifications: • Ability to understand an organization’s business drivers, challenges, pain points • Ability to converse and consult with customers, providing educational value during the process • A (minimum 5 years) proven track record of Software sales and/or business process sales preferably within the information technology domain • Ability to simplify and prioritize customer requirements and develop sales strategies that clearly define customer goals and metrics for success • Excellent listening, written, verbal, and remote presentation skills • Operational excellence in managing a pipeline of opportunities, revenue forecasting and conducting account/forecast reviews with management • Knowledge of Data Management, and the operational day to day management of them • Demonstrable record of sales success against quota • Formal sales training (Challenger, Strategic, SPIN, etc.) • Experience with telemarketing, lead generation, or cold calling • Able to build meaningful business relationships with Dr Dr customers, prospects, and internal colleagues • Confident and able to differentiate yourself • Passion for selling (IT industry background preferable) • Enthusiastic and self-starting approach • Ability to use Microsoft Office/Exchange, and CRM systems • BA/BS degree or technological certifications are preferred.

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