Help Desk and Support

PNA (Pardakht Novin Arian) Tehran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

Provide help desk support and resolve problems of end users
Troubleshooting network, hardware and software issues
Monitor and manage server and network resources
Document network support activities and prepare related reports
Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve user’s satisfaction
Perform other related duties or special projects, as assigned

Requirements

University Qualifications: BSc in Computer, IT or related field Other certifications obtained: MSCE, CCNA Nature and length of previous experience: 2 year’s experience as IT Help Desk or similar positions Soft Skills and Personality traits: Teamwork, Self-motivated Good communication skills Proven work experience as a help desk and technical support Familiar with troubleshooting of hardware Experience with installing and configuring and maintaining windows server, (10, 7) High skill and experience in Network+, A+ (necessary) proven your knowledge with MCSE certificate (A+, Network+) Ideal Age Range: 22 – 30

Employment Type