- Answering calls, taking messages and handling correspondence - Maintaining diaries and arranging appointments - Typing, preparing and collating reports filing - Organizing and servicing meetings (producing agendas and taking minutes) - Managing databases - Prioritizing workloads - Implementing new procedures and administrative systems - Liaising with relevant organizations and clients - Coordinating mail-shots and similar publicity tasks - Acting as a receptionist and/or meeting and greeting clients
Requirements
- A small minority might ask for a degree, in which case a degree in English, business, IT or information science may be beneficial
- Good communication, customer service and relationship-building skills
- Teamworking skills
- Organization and time management skills
- Attention to detail
- Negotiation skills
- Assertiveness
- Flexibility
- Tact, discretion and diplomacy
- The ability to be proactive and use your initiative: to see what needs doing and to do it
- The ability to use standard software packages (eg Microsoft Office) and to learn bespoke packages if required.